Services

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If you are a resident of the unincorporated areas of Sacramento County and do not reside in a multi-family apartment complex of 5 units or more, you receive the following services:

Service Instructions:

To help us provide the best service possible,

  • Place carts at the curb no later than 6 am on your scheduled collection day
  • Place carts at least 6 feet from cars or any stationary object
  • Do not place carts under basketball hoops
  • Do not block sidewalks with carts
  • Do not overfill or compact materials in carts
  • Do not place unacceptable materials in your carts
  • Once emptied, remove carts from the street and place in your property storage area

Customer Service:

You can reach Customer Service by calling 916-875-5555, completing a Customer Service Online Form, or by sending an email to Customer Service Email.  They can help you with cart delivery, replacement, repairs, exchanges, missed service, billing inquiries, etc.  To schedule an appointment for Bulky Waste Pickup, complete the online form (one annual pickup is free, additional pickups are charged.)  

Additional information:

Curbside Collection Service Rates
Rate Assistance Program
Disability Exemption Form ​
Commercial Refuse Collection Services in Sacramento County
To request a speaker or presentation on waste diversion efforts 
Waste and Recycling Collection Service in the City of Sacramento, City of Citrus Heights, City of Rancho Cordova and the City of Elk Grove
 

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